CONTACT US

(814) 765-7871 or (800) 252-3893 (PA ONLY)

OUR LINES ARE OPEN FROM 8 A.M. – 5 P.M. MONDAY - FRIDAY

Tour Policies (effective 1/1/16)

 

DEPOSITS (effective 1/1/16)

All deposits are due one week (7 days) after a reservation is made, unless the date of the trip is within that time period, then payment in full is required at time of reservation. Passengers will not receive bills for tours in the mail or on-line, instead payment should be made via mail, in person or by credit card. When sending payment via the mail, please include a note specifying the tour, date and names of passengers. Credit card payments are accepted online, in person or over the phone. Receipts for credit card payments will be forwarded via mail or email. Receipts for other forms of payment will be sent via email or upon request.  * If payment is not received within the above described time periods, Fullington Trailways reserves the right to cancel or reassign seating for the tour in question, without notice.

 

One day tours

A minimum deposit of $25 per person is required within 7 days after reservation is made. Tours requiring advance admission fees or tickets will demand more of a deposit and that amount will be made known when making the reservation. The balance is due 14 days prior to the departure of the tour.

 

Overnight tours

A minimum deposit of $50 per person is required within 7 days after reservation is made. The balance is due 30 days prior to the departure date.

 

Multiple day tours (3 days or more)

A minimum deposit of $150 per person is required within 7 days after reservation is made. The balance is due 30 days prior to the departure date. A 5% discount is honored if trip is paid in full by cash or check only 45 days prior to the departure date.  Does not apply to FABCo Private Charters, Collette Vacations or Voyager VIP Cruises.

 

CANCELLATIONS (effective 1/1/16)

Please allow 14 business days for refund processing. If Fullington Trailways cancels a tour due to lack of adequate bookings, a full refund will be issued in the same form of payment.

 

One day tours

A full refund will be issued when cancellation is received 15 days or more prior to the tour's departure date. A 75% refund will be issued when cancellation is received within 4-14 days prior to the tour's departure date. No refund will be issued when cancellation is received 3 days or less prior to the tour's departure date.

 

Overnight tours

Any refund will be based on the admission policy when cancellation is received 31 days or more prior to the tour's departure date. A 75% refund of the transportation charges will be issued when cancellation is received within 4-30 days before the tour's departure date. No refund will be issued when cancellation is received 3 days or less prior to the tour's departure date.

 

Multi-Day (3 days or more) tours

Any refund will be based on the admission/hotel policy when cancellation is received 31 days or more prior to the tour's departure date. A refund of 75% of the cost of transportation will be issued when cancellation is received within 4-30 days prior to the tour's departure date. No refund will be issued when cancellation is received 3 days or less prior to the tour's departure date.

 

FULLINGTON TOUR PROTECTION PLAN

For cancellations received 3 days or less prior to the tour’s departure dates, a 75% refund will be honored in the event of:

·Death of immediate family member or travel companion

·Personal illness or illness of travel companion.

Supporting documentation will be required. Does not apply to FABCo Private Charters, Collette Vacations or Voyager VIP Cruises.

 

RESERVATIONS

  • Please call 800-252-3893 to make a reservation; or come into any of our offices in person

  • You may also send us an email from our website at sales@fullingtontours.com and we will get back to you the following business day.

  • Book online!

 



DEPARTURE TIMES

  • Passengers should arrive a minimum of 15 minutes prior to the designated pickup time

  • We advise that you remain at pickup location 30 minutes from the designated pickup time prior to calling us or leaving the pickup point

 

ITINERARY

  • Every effort will be made to accommodate the planned itinerary for each trip; however each itinerary is subject to change with or without prior notification

 

TOUR PRICING

  • Fullington Trailways, LLC reserves the right to change published pricing in the event the costs to Fullington Trailways, LLC are adjusted by the attraction or venue

 

LUGGAGE

  • One piece per passenger for 2 - 7 days. Should not exceed 62” combined length, width, height, and should not weigh more than 50 pounds

  • Two pieces per passenger for 8 or more days; must pack 1 bag for first half of trip; 1 for second half

  • One carry-on bag (14 x 8 x 12) per passenger

  • Hotels will handle only one piece of luggage per passenger

 

FOOD & BEVERAGES

  • Large coolers will be stowed in the luggage compartment

  • Small coolers must be stowed under your seat

  • ALCOHOLIC BEVERAGES ARE NOT PERMITTED.

    The driver and/or escort may inspect any or all coolers and dispose of alcoholic beverages. Passengers under the age of 21 may not have alcoholic beverages at any time during the trip duration

 

SEATING

  • Seats are not assigned or reserved. On multi-day trips seats may be rotated at the discretion of the driver and/or escort

  • Due to the double seat configuration, you may be required to sit with another solo passenger in order to accommodate passengers traveling together

 

PASSENGERS

  • All individual passengers must be 18 years old or older; minors must be accompanied by a responsible adult

 

OBJECTIONABLE PERSONS

We reserve the right to refuse to transport a person who is considered objectionable, such as:

  • A person believed to be under the influence of intoxicating liquor or drugs

  • Exhibits an incapability to take care of him/herself

  • Causes public inconvenience, annoyance or alarm, or recklessly creates a risk such as fighting, unreasonable noise, obscene language or gestures

  • Exhibits hazardous or offensive action or behavior

  • Refuses to comply with any lawful rule or regulation of Fullington Trailways, LLC

 

SMOKING

  • A “No Smoking” policy has been adopted on all tours. Rest and meal stops occur frequently and should accommodate smokers

 

PROOF OF U.S. CITIZENSHIP

  • Proof of U.S. Citizenship is mandatory and must be carried with you when departing the U.S. This applies to all passengers ages 15 and older

  • Visit www.travel.state.gov or www.getyouhome.com for the latest immigration/passport requirements for the country you are visiting

 

RAINED OUT AND CANCELLED EVENTS

Ticketed venues retain the right to cancel or reschedule their events. If the event does not occur on the originally-scheduled date DO NOT DISPOSE OF YOUR TICKET. This ticket is your property and going to any rescheduled event or obtaining the refund is your responsibility.  If the event is cancelled after the bus arrives:

  • There will be no refunds for the transportation portion of the tour as the transportation has been provided

  • As a courtesy we will try, but not guarantee, to provide transportation for the rescheduled event at an additional charge

 

CUSTOMERS WITH DISABILITIES

Fullington Trailways, LLC is pleased to serve our guests with disabilities. At the time you make your reservation please assist us to know how we may best accommodate you. If you use a mobility device, we will need to know its weight, height, and length. We will contact agents and vendors working on our behalf on the tour to be certain they are able to meet your specific needs. We require all passengers to be seated in regular coach passenger seats or to be belted onto their mobility device and secured to the floor of the motorcoach. We are committed to following ADA regulations and to making your tour as pleasant and comfortable as possible with your comfort and safety being our first priority.

 

RESPONSIBILITY

Fullington Trailways, LLC acts solely as selling agent for transportation (whether by motorcoach, rail, boat, air or other means) and non-transportation services (including but not limited to hotel/motel, restaurants, sightseeing, and amusements) sold or arranged by it; and Fullington Trailways, LLC does not assume responsibility for any damage, loss, delay, injury, or accident due to any act or default on the part of any company or persons engaged in providing transportation, lodging, sightseeing, or other services which are a part of these tours. In addition, Fullington Trailways, LLC will not be responsible for (i) mechanical breakdowns, government actions, weather, acts of God, or other circumstances beyond its control, (ii) passengers’ failure to obtain required documentation, including passports, visas, and health certificates, (iii) overbooking by the hotel and hotel imposed surcharges, (iv) passengers’ failure to follow instructions, including but not limited to check in and out times and baggage handling, and (v) inconvenience generated by strike or other work stoppage involving the heretofore referenced independent firms. We anticipate no changes in the published tours, but reserve the right to withdraw, alter the schedule, change the routing and tariffs at the time of printing, and are subject to change before departure. The right is reserved to cancel any tour prior to departure and in such case all payment will be refunded. Fullington Trailways, LLC is NOT responsible for items left on the bus.

 

Fullington Trailways and VIP Limousine

P.O. Box 211

316 E. Cherry Street

Clearfield, PA 16830

http://www.fullingtontours.com

sales@fullingtontours.com

(814) 765-7871

(800) 252-3893 (PA ONLY)